FAQs
Our Products
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What makes EBOBO Fire Starters different from other brands?
EBOBO Fire Starters are made in the European Union from wood wool and wax. They are lightweight, easy to store and designed to burn for up to 10 minutes under normal use conditions.
Are EBOBO Wood Fire Starters made without lighter fluid?
Yes. Our fire starters are made from wood wool and wax and do not require lighter fluid. Use them only as directed for lighting fireplaces, grills, stoves or outdoor fires.
Where can I use EBOBO Fire Starters?
They can be used for BBQs, camping, fireplaces, wood-fired ovens and outdoor fire pits when used as directed. Store them in a dry place before use.
Are EBOBO Fire Starters safe to use indoors?
They may be used in suitable indoor fireplaces or stoves when the appliance allows fire starters and the area is properly ventilated. Always follow the appliance instructions.
How long does one EBOBO Fire Starter burn?
Each fire starter can burn for up to 10 minutes under normal use conditions and helps ignite dry wood, charcoal or kindling.
Can I sell or distribute EBOBO Fire Starters?
We offer retail and wholesale partnership options. EBOBO is a brand of Hosiery Ges. m.b.H. For partnership inquiries, contact us at info@ebobo.at
Return & Refund
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How long do I have to return my purchase?
Consumers have the statutory right to withdraw from the contract within 14 calendar days without giving any reason. Please see our Refund Policy and Withdrawal page for full details.
What are the conditions for a return?
To qualify for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
What should I do if I haven’t received my refund yet?
First, check your bank account and then contact your credit card company, as posting times may vary.
If you still haven’t received your refund, please contact us at info@ebobo.at.
Still Have Questions?
Can’t find what you’re looking for? Our team is always ready to help!
Reach out to us anytime at info@ebobo.at or use the Contact Us form — we’ll get back to you as soon as possible.